AI-Enhanced Video Surveillance for Hotels

Hotel Security Systems Australia

icetana enhances your hotel safety by securing your assets and elevating your guest experience with unobtrusive vigilance: high security that is invisible to guests, ensuring that they feel safe without compromising on comfort and personal privacy.

With icetana’s anomaly-based AI software, security personnel in hotels can accurately detect and identify events and make informed decisions regarding further necessary action.

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The Challenge

Busy resorts and hotels are a hub of activity: guests checking in and out, visitors passing through and countless members of staff changing throughout the day and night. 

Real time watchlists

Identifying VIPs, back-office staff, and banned individuals manually.

Incident detection

It is impossible to manually monitor all surveillance screens all the time and successfully identify incidents before they escalate.

icetana Hotel Surveillance Systems

The Solution

Integrate icetana AI’s hotel surveillance solutions within our Safety & Security product to protect guests, staff and visitors 24/7.

Benefits of icetana AI

Key Benefits

Our AI enhances education and security through advanced surveillance, covering everything from physical altercations, harassment and medical emergencies to routine monitoring and prevention.

Security guard at airport

Airports

Empowering Airport Security Solutions

Discover peace of mind with our advanced video surveillance solutions to ensure a safer journey for all.

Shopping Mall

Retail

Transforming Retail Security Solutions

Elevate your shopping experience with icetana's innovative ai video surveillance, safeguarding retail spaces and ensuring a secure haven for your indulgence.

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Education

Fostering a Safe Learning Environment

Embrace confidence in education security solutions with icetana, dedicated to safeguarding schools and nurturing a protected space for knowledge to thrive.

Protect Guests and Staff

Our real time event detection increases awareness and response, ensuring constant hospitality security vigilance.

Observe in Real Time 24/7

Our AI eliminates the noise of multiple screens, presenting only relevant events. This enables you to promptly identify suspicious activities as they occur.

Reduce crime

Our security software for hospitality addresses a range of concerns, from fights to unauthorised access at unusual times.
Use Cases

How icetana AI Can Support Your Hotel Security

Our AI technology operates effectively to tackle various key security challenges unique to hotel security teams. It is designed to understand the typical patterns of your environment, identifying any abnormal or unusual events as they occur in real time.
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Assault

Notify security in real time when physical altercations take place.
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People running

Determine whether individuals are fleeing from locations.
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Trespassing

Identify when people and cars are present in restricted areas during unexpected times.
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Fire and smoke

Locate fire and safety hazards in real time.
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Parking lot security

Monitor your parking lot 24/7, identifying any unusual behaviour
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Smoke and vaping

Locate people who are smoking or vaping in restricted areas.
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icetana AI Analytics

Analytics Made Easy

Experience the simplicity of understanding your space with icetana Analytics, where counting people and vehicles and analysing heatmaps empowers you to make data-driven decisions with ease.
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People and Vehicle Count

Analyse the data on how many people or vehicles are entering your hotel and understand the peak periods.
Heatmaps

Heatmaps

Track the timing and behaviour of guest, staff and visitor flow, enabling customised security measures for your specific educational setting.
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ChatGPT Reporting

Create reports effortlessly using our ChatGPT integration.

Contact Us for a Free Demo Today


Hotels, resorts and hospitality venues in Australia are increasingly reporting technology shortcomings in existing security solutions as a major challenge, with organisations exploring how to best utilise AI to overcome these issues. 

The question of how to ensure guest safety and operational efficiency without compromising the ‘luxury’ feel of a hotel is at the forefront. 

icetana AI answers this question with scalable solutions that enable security personnel to better respond to incidents, ensuring the safety of guests, staff and the teams themselves.

To learn more about how our suite of products can revolutionise your hotel security solutions, and to book a free, no-obligation demo, contact us today.

FAQ's

Frequently Asked Questions

Everything you need to know about
Hotel Surveillance Technology
What are the benefits of using AI security software in hotels?
AI security software helps hotels strengthen safety, improve efficiency and enhance guest experience by providing anomaly-based software that filters out normal activity and shows only important events, allowing staff to focus on real risks.

To learn more, book a demo with us.
Why would I want to have AI in my hotel chains?
AI helps hotel chains strengthen safety, improve efficiency, and enhance the guest experience. icetana AI filters out normal activity and shows only important events, allowing staff to focus on real risks. This leads to faster response times, fewer incidents, stronger brand trust, and the ability to monitor large hotel networks without increasing security staff.
Can I integrate icetana AI into my existing CCTV and VMS?
Yes – icetana integrates seamlessly with leading CCTV and video management systems, eliminating the need to replace cameras. The software is designed to enhance your existing set-up with intelligent detection.
Does icetana AI hotel security support guest privacy in Australia?
Yes, icetana AI supports guest privacy. The system does not store unnecessary personal data and works within the hotel’s own privacy and footage retention policies.
What types of security incidents can icetana AI detect in a hotel environment?
icetana can detect many common hotel incidents including unauthorised entry to staff areas, suspicious behaviour in lobbies or hallways, abandoned luggage, slips and falls, after hours movement, and Irregular activity in car parks. This helps hotel security teams respond faster and prevent incidents before they escalate.
Empower your security team with ai

Schedule a meeting with one of our skilled team members to explore how icetana AI can support both you and your security teams.