What is AI surveillance software?

AI surveillance utilises machine learning algorithms to view, analyse and interpret what is happening in a scene in real time. The software analyses security camera footage to detect and identify incidents as they occur.

How long does it take to set up the AI video surveillance system?

The AI video surveillance system is quick and easy to set up and is ready to use within 24 hours of installation. There is no manual setup process required, and the software is designed to be user friendly.

What types of unusual events does AI surveillance detect?

AI surveillance can detect cars or people in unusual locations, people who have fallen or injured themselves, vehicles or people present at unusual times of day, and irregular numbers of people or vehicles.

Who can benefit from using icetana’s AI surveillance system?

icetana’s AI surveillance system is suitable for government organisations, remote or disused factories, shopping centres, cities, hotels, universities and schools, and remote guarding services.

What makes icetana AI different from other AI surveillance systems?

icetana AI has been trained on over 700 million hours of real-world video and continuously learns what is normal on every camera. This self-learning approach reduces false alarms and provides more accurate, real-time detection compared to traditional rule-based surveillance systems.

AI Floor Hazard Detection for Retail & Commercial Venues

<5 sec

Average detection & alert time

$40K–$100K

Reduction in average per slip & fall
payouts in Australia

24/7

Continuous monitoring, no blind spots

The Problem

Every minute a hazard goes unnoticed is a liability

A yoghurt tub. A spilled juice bottle. A loose cable crossing a walkway. These are the things that bring six-figure lawsuits, brand damage, and occupational health nightmares to retail malls and facility management companies.

Up until now, hazards have only been addressed if a cleaner happened to pass by before someone else encountered them.

15-20 minute legal threshold

Retail centres must check and address floor hazards every 15–20 minutes, beyond that, liability risk rises significantly.

Cameras that only record

Traditional CCTV records incidents after they happen, not before harm is predicted.

20–30 minute response gaps

Without AI, the average hazard sits on the floor for 20–30 minutes before anyone knows it's there.

The Solution

icetana AI turns your existing cameras into a real time situational awareness

Switch on hazard detection across your camera network and icetana AI watches every walkable floor surface within your facility, continuously. The moment a hazard appears, your cleaning team is notified, before anyone gets hurt.

Hazard detected on floor

The AI identifies spills, wet patches, dropped items, and cables on walkable surfaces in real time, evaluating actual floor pixels, not inferred from cones or signage.

Alert sent to your team

Via the relay agent, a notification is pushed to your cleaning team, safety officer, or autonomous robot within seconds of detection.

Hazard resolved, incident logged

Your team responds and clears the hazard. Every event is time-stamped and stored, giving you a complete audit trail if a claim ever arises.

What We Detect

Built for real-world mall floor conditions

icetana AI’s hazard model is engineered to distinguish genuine floor hazards from shadows, reflections, tile variations, and normal fixtures, eliminating false positives.

Spills & Wet patches

Liquid on walkable surfaces with visible fluid boundaries and pooling edges.

Dropped items & debris

Small objects, packaging or food in pedestrian paths.

Cables & cords

Thin cables or hoses crossing walkways at floor level, a common trip hazard.

A wet floor can hide in plain sight for 20 minutes.
icetana AI sees it in 5 seconds.

Where icetana AI’s Hazard Detection Applies

Built for the demands of retail & commercial venues

Retail malls are high-risk for slip-and-fall incidents, with hazards common in food courts, entrances, aisles, and busy walkways, often leading to costly legal and reputational damage.

icetana AI monitors all cameras in real time, instantly detecting hazards and alerting the right cleaning team within seconds.

Food courts & dining precincts

Wet weather entries

Supermarket aisles

Centre-wide coverage

Your facilities competitor is already looking at this

AI won't replace your team. But a competitor armed with AI will outperform you on safety, cost, and response time.
Get ahead of it now.

Request a demo

icetana AI Hazard Detection FAQ’s

Frequently Asked Questions

What is AI-powered floor hazard detection and how does it work?

AI hazard detection uses your existing security camera network to continuously monitor walkable floor surfaces in real time. icetana's software analyses live video feed, identifying spills, wet patches, dropped items, and cables the moment they appear on the floor.

When a hazard is confirmed, an automated alert is sent through our Relay Agent to your cleaning team or response staff, typically within seconds of the hazard appearing. No new hardware is required in most deployments; the AI works on top of your current camera infrastructure.

How can hazard detection AI reduce public liability and slip-and-fall claims?

The majority of public liability claims in retail and commercial venues stem from slip-and-fall incidents caused by undetected floor hazards.
‍
Without AI, the average hazard sits on the floor for 20–30 minutes before a cleaner happens to walk past it, that window is when incidents occur. icetana AI reduces that window to seconds. Every detection event is time-stamped and logged, giving you a documented response record that is invaluable if a claim is ever made. Faster response time means fewer incidents, and a complete audit trail means stronger legal defence when claims do arise.

What types of floor hazards can icetana AI detect?

icetana AI detects three primary categories of floor hazard: spills and wet patches (liquid on walkable surfaces with visible fluid boundaries), dropped items and low-profile debris (small objects, packaging, or food in pedestrian paths), and cables or cords crossing walkways at floor level.

The AI is engineered to evaluate actual floor surface pixels, not infer hazards from cones or signage, which eliminates false positives from shadows, tile variation, reflections, and normal fixtures like trolleys or planters.

How quickly does Icetana alert staff after a hazard is detected? SEO

From hazards appearing on the floor to your team receiving an alert, the end-to-end process typically takes under five seconds through the Relay Agent.

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icetana AI Hazard Detection Software