icetana AI uses Genetec's web-based SDK to connect, giving your Genetec administrator full control over what icetana can see, while keeping the operator experience entirely inside GSC.
icetana AI feeds information into Genetec Security Center in a way that fits naturally into how your operators already work, no new platform to learn, no extra screens to manage.
icetana AI + Genetec is deployed across some of the world's most demanding surveillance environments.
Yes. icetana AI's Safety & Security VMS Bridge integration with Genetec Security Center has been officially certified by Genetec's Development Acceleration Program (DAP). This confirms the integration meets Genetec's strict criteria for performance, reliability, and connectivity.
icetana connects to the Genetec Directory via Genetec's Web-based SDK to discover cameras, and to a Genetec Media Gateway for live video streams. The recommended approach is to create a dedicated icetana user and a dedicated Partition in GSC, giving your security team full control over which cameras each icetana server can access.
Camera access is controlled by Genetec via a dedicated Partition. icetana re-syncs every 5 minutes, automatically picking up any cameras added, removed, or renamed within that Partition. No manual camera management is required after initial setup.
Each icetana event is automatically tagged as a bookmark in Genetec, visible under the Bookmarks task and in any video playback, with no additional configuration required. Events are also sent to Genetec as triggers that can power any Event-to-Action or Automation rule.
Yes. Genetec Security Desk dashboards support an embedded Webpage feature. Using this, the full icetana AI interface including the Livewall, Highlights, and Analytics can be opened directly inside Security Desk. Genetec refers to this kind of deep integration as Unification, giving operators a single view of everything without switching between applications.
icetana AI products include nine categories of behavioural event: Loitering, Perimeter Breach, Trip & Fall, Unusual Count, Unusual Direction, Unusual Location, Unusual Speed, Unusual Time of Day, and Maximum Occupancy.
No. icetana AI integrates as an additive layer. There is no need to replace cameras, change storage architecture, or modify existing Genetec workflows. Your current GSC environment remains completely intact, icetana connects alongside it on seperate servers.
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